I want to commend you on the outstanding job. I love the glasses. The customer service is fabulous!!! Very happy!!
Thanks so much.
Lorraine Strouse - Mar 28, 2017
Thank you for your attentiveness and excellent service.
I recently ordered from you a Silhouette eyeglass frame that had been discontinued. You told me that it would be 2 to 3 weeks. You notified me when it was shipped and the order was completed within a week. I am satisfied beyond my expectations. I will definitely order again.
John St Lawrence - Jan 19, 2017
My glasses arrived today and they are exactly what I was hoping for. In fact, they're so great I wish I had of ordered two pair!
Thanks again for your assistance and great service. I am now a committed GlassesEtc customer for all my future needs.
I was extremely impressed with the prompt and thorough responses to each of my inquiries. I feel as if GlassesEtc answered all of my questions with a sincere interest in providing me a truthful resolution to our situation.
This was my first contact with your company and indeed it was a very positive one. At no time did I feel as if GlassesEtc merely wanted to make a sale...every moment of my contact with GlassesEtc impressed me that GlassesEtc truly had my/our best interest.
Sometimes, websites tend to be "artificial" and "non-human" but that was far from my experience with GlassesEtc.com. I will recommend your site to any friends/family in need of your service.
I already received the new Maxx 31 frame. This pair of glasses are perfect. Thank you GlassesEtc.
Prompt service, great communication, easy to reach on email and telephone when I had a question. Would order from them in future!
Appreciate your great service I will recommend you to all my friends and will continue to buy from you.
All 4 glasses arrived this morning. I appreciate everyone's efforts in searching and filling my order. The international postage was quicker than excepted and happily received. When I start looking for sunglasses frames I know where to look first!
Thank you very much and I look forward to dealing with GlassesEtc.com again.
Just a quick note to say my glasses arrived Saturday.... They are AWESOME!! They are BEAUTIFUL!! They are PERFECT!!
Please tell your staff that my experience with them, from my very first online inquiry to the "Product has Shipped" notification, that I am 100% blown away by your customer service and fully satisfied!
I will tell everyone I can what a pleasant experience I had shopping online and with your company, and dealing with a competent staff!!!
I must admit that when I ordered glasses over the internet I was a little worried. However, today (in less than a week) the glasses arrived and I am 100% satisfied! I am truly amazed. They fit great and my distance plus progressive bifocals are perfect!
Wow - thank you for a wonderful experience!
Hi, I received my glasses today and they are perfect! They're so light and comfortable. Thank you so much for the impeccable customer service you provided.
I am delighted with my glasses. I was quite apprehensive about ordering online - but I needn't have worried. I originally went to GlassesEtc because they stocked the frame I was looking for. Their prices beat local opticians and their Customer Service people were so friendly and helpful - particularly as I needed the glasses urgently. The standard of workmanship is great and I would certainly recommend using this company.
Thank you for the excellent service and the quick responses from the customer support. The CK glasses are fantastic!
Just a quick note to say thank you very much for the superb service from GlassesEtc. I received the glasses here in the UK in just 4 days from ordering. What more could one ask? Excellent! Thank you.-Robert, United Kingdom, UK
Just wanted to say briefly that the service at GLASSES ETC was excellent in every way, from picking out a frame from their vast selection to receiving the product. I was somewhat leery about ordering prescription glasses online only because I had a negative experience with another company online but decided to go for it mainly because I liked the frames and also because of their Customer Support Representatives who were very informative and helpful. When I plan on buying another pair I will definitely buy from GLASSES ETC this time without any hesitation. Thanks again.-Natalie, Vonore, TN
I have just received my new glasses purchased from your company via the internet. What a wonderful experience!! I was searching for a specific brand and found your advertisement on the internet. When I called the number listed, a Customer Support Representative answered and provided all the information I wanted and then some. She was pleasant, helpful and a real delight to work with. We had several phone conversations regarding my prescription, she made the whole process simple. She sounded happy and gave me the impression that she really enjoyed what she was doing. If all of your employees are like her, then I know you must be successful. I shall definitely deal with you again when my prescription needs to be changed. Many, many thanks.-Kay, Leesburg, VA
Thank you so much for your excellent help in ordering my new glasses. I just received them and they are absolutely perfect. Your customer service was outstanding and I appreciate your personal help.
GlassesEtc will be highly recommended to all of my friends for their friendly, fast and personal service.
I just wanted to let you know that I received my Rx sunglasses this weekend (just days after payment) and I really love them!
Thank you for your thoroughness and patience with my order. I'll definitely refer to you friends and plan on making future purchases from your site.
Again, many thanks! Everyone was very polite and professional. This really went a long way for me being that I was really wary of buying RX glasses from an online store (a first for me).
All the best,
- Karina, Burke, VA
YOU GUYS ARE THE GREATEST! I can't remember the last time that I've purchased something from a company that a) is so pleasant to deal with and b) works so hard to make sure that their customers are happy. I'm completely satisfied with my new glasses--and I'm not someone who's easy to please!
- Nancy, Port Washington, NY
I just received my glasses and wanted to say thank you so much for the excellent customer service throughout the return/exchange process. I love my frames! Thanks again!
-Dana, Little Silver, NJ
Thank you so much for all that good service !! Hope to buy again from your site, I'll remember it !
-Marie-Pierre, Quebec, Canada
I received my glasses today and LOVE them! The customer service at Glasses Etc. has been fantastic, and I will be recommending you to all my friends!!!
Thanks so much!!
-Joyce, Seattle, WA