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GlassesEtc.com offers a vast array of sunglasses and eyeglasses at competitive prices; often well below the suggested retail price.

Can't Find Your Frame On Our Website??

If you have a specific frame/brand that you are looking to purchase and we do not offer it on our site, please contact us via email at Help@GlassesEtc.com or via our online chat system (at the bottom of this page). In most instances we can order the frame directly from the manufacturer and we receive it in 24-48 hours. We then ship the frame to you the day it arrives. Our competitive pricing remains for these special orders!


Prescription Orders

For special prescription orders or if you wish to order specific lens materials for your frames, please contact us at (212) 535-4022. We use only high quality lenses in our frames and adjust the lenses based on the strength of your prescription.

For all prescription sunwear orders we will match the original lens tinting as close as possible. Our opticians have years of experience tinting lenses, and we stand behind their work!

For prompt delivery of any prescription order, please either fax or email a copy of your prescription promptly after ordering and include your Pupillary Distance (PD) measurement. For an explanation of how to calculate your "PD" visit our "Buyer's Guide".


Shipping and Return Policy

For questions regarding shipping times, delivery costs and our return policy, visit our Return Policy and Shipping Options page.


Repairs

Should you have any problems with your frames or require repair services please contact us; we can arrange repairs in our lab. Most frames include a 1 year manufacturer's warranty on defects (of course crushing your frame in anger does not count). Contact us for details if you believe you are entitled to a refund under the manufacturer's warranty.


Shopping Tips

For help in finding frames that match your face, visit our Buyer's Guide page.


Contact Us

For questions, please contact us at:

Phone: 212-535-4022
Fax: Same as phone: 212-535-4022
Email: Help@GlassesEtc.com

Our Phone Hours:

- Mondays through Thursdays: 10:00AM to 6:30PM EST

- Saturday & Sunday: Closed



Emails are responded to within 24 business hours. Please check your spam box in case our response was filtered that way.